I had two interviews, both went very well, I was asked about my experience and I gave examples of calls I had. The interviewers were welcoming the process was a great experience for me. I am still waiting for the background check to be done
I applied online. I interviewed at The Hartford (San Antonio, TX) in Aug 2018
Interview
Speed dating type interview, at first I thought it was exciting and new. I thought the interview went very well. To my surprise I was not accepted as a candidate. I personally have never been turned down for a job, so I think the interview would have been a success if it were a traditional interview. My opinion only, of course it was a success for others.
Interview questions [1]
Question 1
Name a time when you went above and beyond for a customer
Customer Service Associate applicants have rated the interview process at The Hartford with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at The Hartford as a Customer Service Associate according to 2 Glassdoor interviews include:
Phone interview: 67%
Group panel interview: 33%
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