You will first speak w a Hershey headhunter, then the management staff at the location and hopefully proceed to an on-site interview. The on-site interview is 2 hours and there are no questions about your direct experience. All questions are long form questions based on hershey core values, one of which is 'be real.' 'Be real' is a stretch of the normal concept of 'be real' as commonly used by teens and the like. The process is long and if you are not selected there is no personal contact. Instead you will receive and auto generated, cold, form email w no explanation of the decision.