I applied online. The process took 3 months. I interviewed at The Home Depot (San Diego, CA) in Aug 2012
Interview
Must apply online, no way around it. Took so long to get a response I forgot I applied. After a fairly lengthy phone interview they wanted to set up an in person interview. By then I had moved and asked if I could interview at one in particular "location "A" (I had applied at 6 or so) that was not the one that picked me out of the pool, "location B". The phone interviewer from a call center in Georgia said I could only interview at location B or I would be "tossed back into the pool" until I got noticed again. I made the appointment at location B but went in and found the HR department in location A and told them where I was in the interview process and that I would like to work for them. With a bit of insistence I got in even though they weren't hiring because I was overqualified but have a great work ethic.
I applied online. The process took 1 week. I interviewed at The Home Depot
Interview
Applied online then went in for an interview. The people were somewhat serious, but still friendly. The hiring process didn't take long, and I started and finished all the training in a couple of days, although some people take 1 to 3 weeks. The interview questions were generic ones, like: tell me about a time you offered great customer service and what made it great, tell me about a stressful customer encounter and how you handled it, what are skills you possess you feel will help you in this position, and so on.
Interview questions [1]
Question 1
there weren't any difficult or unexpected questions,
I applied online. The process took 3 weeks. I interviewed at The Home Depot (Bristol, VA) in Nov 2013
Interview
I was originally hired as an appliance sales associate then promoted to lead generator. I first did a phone interview and then was asked to go for an in person where I interviewed with the Assistant Store Manager, who was and is my direct boss. Then was asked to interview with the store manager and was offered the job on the spot. Was sent for a drug test, did so, and was not contacted for 2 weeks. Having never done drugs I was livid and contacted the store and found out that my drug test came back "unfavorable". Therefore I was calling anyone and everyone to get this cleared up, even drove up to the store. Finally upon arriving home after my trip to the store I received a call stating that they had mixed up my file with another candidate and asked that I come in to start training.
Lead Generator applicants have rated the interview process at The Home Depot with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Lead Generator roles take an average of 22 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at The Home Depot overall takes an average of 16 days.
Common stages of the interview process at The Home Depot as a Lead Generator according to 11 Glassdoor interviews include:
One on one interview: 29%
Drug test: 23%
Background check: 17%
Personality test: 11%
Phone interview: 11%
Group panel interview: 6%
Skills test: 3%
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