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      The Home Depot

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      Department Manager In Call Center Interview

      Oct 18, 2014
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at The Home Depot in Jul 2014

      Interview

      Submitted resume online and got a call for initial screen within 2 weeks; had second interview 2 weeks later; and the third interview with the hiring manager within a week. The process was very easy and very quick. Everyone said I did great, even the hiring manager, which I thought was odd. Never heard another word from them, even after following up... Expected to get at least a rejection email after follow up. But nothing...

      Interview questions [1]

      Question 1

      None of the questions were hard, they were directed toward managers working in a call center. They centered around CSAT and NPS.
      Answer question

      The Home Depot interviews FAQs

      • Common stages of the interview process at The Home Depot as a Department Manager In Call Center according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(5839) ;
        2. Cashier(4096) ;
        3. Customer Service Representative(1402) ;
        4. Department Supervisor(1259) ;
        5. Sales Associate/Cashier(1093) ;
        6. Freight Team Associate(1065) ;
        7. Head Cashier(865) ;
        8. Associate(742) ;
        9. Customer Service Associate(722) ;
        10. Lot Associate(642) ;
        11. Order Fulfillment Associate(585) ;
        12. Retail Sales Associate(585) ;
        13. Merchandiser(506) ;
        14. Garden Sales Associate(454) ;
        15. Customer Service(443) .


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