I applied online. I interviewed at The Home Depot in Aug 2020
Interview
Interview process was completed two separate times by two different managers. Questions had a lot to do with my past experiences, and how I would be a good fit to large crowds, and stress.
Easy. Basic questions about ability to trouble shoot home repair questions. Asked questions on past customer service skills. Asked questions on availability. Asked questions about future goals. Overall it was a basic interview
Interview questions [1]
Question 1
Do you know anything about home electrical repair?
I applied online. I interviewed at The Home Depot (Midland, TX)
Interview
The interview process was just a few questions. And some on the computer. I feel like I wasn’t accepted for many reasons. As usual in this town you’re a minority of you’re white. You don’t get picked if anyone else shows up.
A few years have passed so things may have changed, but when I applied there was no interview. I just put an application in on the website and a day later I received a job offer.
Customer Service applicants have rated the interview process at The Home Depot with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 11 days to get hired, when considering 55 user submitted interviews for this role. To compare, the hiring process at The Home Depot overall takes an average of 16 days.
Common stages of the interview process at The Home Depot as a Customer Service according to 55 Glassdoor interviews include:
One on one interview: 23%
Skills test: 16%
Background check: 16%
Drug test: 15%
Presentation: 8%
IQ intelligence test: 7%
Phone interview: 6%
Personality test: 5%
Other: 2%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -