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      The RealReal

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      Customer Service Manager Interview

      Mar 6, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at The RealReal in Feb 2020

      Interview

      Wasted my time with 2 half hour phone calls, made me jump through hoops to set up a video call, then ghosted me. I even followed up with the recruiter I was talking to and he never replied.

      Interview questions [1]

      Question 1

      When are you available for a video interview?
      1 Answer
      1

      The RealReal interviews FAQs

      • Candidates applying for Customer Service Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at The RealReal overall takes an average of 20 days.
      • Common stages of the interview process at The RealReal as a Customer Service Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Account Luxury Manager(99) ;
        2. Authenticator(68) ;
        3. Luxury Manager(68) ;
        4. Account Manager(51) ;
        5. Copywriter(51) ;
        6. Photographer(51) ;
        7. Photo Production Assistant(39) ;
        8. Manager(27) ;
        9. Group Manager(17) ;
        10. Resales Specialist(17) ;
        11. Valuation Manager(17) ;
        12. Sales(16) ;
        13. Business Development Representative (BDR)(15) ;
        14. Senior Software Engineer(14) ;
        15. Customer Service Representative(13) .


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      Jobs at The RealReal

      112 jobs in United States
      Customer Experience Lead (Keyholder) - Glendale, California - New Store Opening
      Glendale, CA
      ·
      $26 - $30 /hr
      (Employer provided)
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      Senior Product Manager, Customer Experience (CX)
      Syracuse, NY
      ·
      $170K - $189K /yr
      (Employer provided)
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      Customer Experience Lead (Keyholder) - Boston
      Chestnut Hill, MA
      ·
      $26 - $30 /hr
      (Employer provided)
      View job
      Senior Product Manager, Customer Experience (CX)
      Phoenix, AZ
      ·
      $170K - $189K /yr
      (Employer provided)
      View job
      Senior Product Manager, Customer Experience (CX)
      Trenton, NJ
      ·
      $170K - $189K /yr
      (Employer provided)
      View job
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