Participant Services Representative applicants have rated the interview process at The Standard with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 41.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Participant Services Representative roles take an average of 15 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at The Standard overall takes an average of 29 days.
Common stages of the interview process at The Standard as a Participant Services Representative according to 2 Glassdoor interviews include:
Phone interview: 29%
Skills test: 29%
Group panel interview: 14%
Personality test: 14%
One on one interview: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at The Standard (Wilmington, DE) in May 2024
Interview
Had an initial prescreening with the recruiter and then moved onto the 1st interview with 2 managers on zoom. Was told I would have another with the director soon. The interviewers were really sweet and gave me a good idea of what training would be like as well.
Interview questions [1]
Question 1
Name a time you used active listening to solve a problem!
I applied online. The process took 4 weeks. I interviewed at The Standard (Portland, OR) in Apr 2009
Interview
The overall interview process was rather disorganized. I understand it is an employer driven market but not all people not currently working are desparate. Here is the process. I was called for setting up an interview with one person and had the interview set. The next day I get a call saying someone else will call to set up a new interview. I have the phone interview and I am told I will be brought in for an in person interview. A week later I have the in person interview. I arrive and try to find the person who is interviewing. I am told the person is in another building down the street. I know this is not the case. I decide to wait and the interview person arrives. I have the interview and feel I did fairly well. I send a thank you email in a day and don't hear anything. After 2 weeks from the interview I get an email from someone saying they have decided to not offer a position. That is fine but at this point I was not sure I would have accepted it anyway.
Interview questions [2]
Question 1
Describe a situation where you went above and beyond the expectation from a customer?