Customer Service Representative applicants have rated the interview process at The UPS Store with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 92% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at The UPS Store overall takes an average of 9 days.
Common stages of the interview process at The UPS Store as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 30%
Background check: 20%
Skills test: 15%
Drug test: 10%
Phone interview: 10%
Personality test: 5%
Other: 5%
Presentation: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at The UPS Store (Rocky Mount, NC) in Feb 2014
Interview
Just walked in and started asking me the basic interview questions such as past job experience and if I stole. Just basic things. Its very relaxed but the company itself doesn't pay enough but then again its a simple job
Interview questions [1]
Question 1
How well are your customer service skills with angry customers
I interviewed at The UPS Store (Virginia Beach, VA)
Interview
The interview process was good and it went well, the interviewer was really nice and she really made me feel good about the job and being there. I recommend applying
Interview questions [1]
Question 1
One the I was asked in the interview was have I ever sold anything
I applied in-person. The process took 3 days. I interviewed at The UPS Store (Savannah, GA)
Interview
Pretty straight forward stuff. Question about availability and if you can perform certain tasks while working. When can you start date and they explain the benefits. Really easy process as well
fair , wasnt hard. Very detailed. Ask 10 questions. Be pepared to answer in a star method abd give scenario. Its a step process. Was interview by one person. First you do a phone screening then a in person