Customer Services applicants have rated the interview process at The UPS Store with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services roles take an average of 3 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at The UPS Store overall takes an average of 9 days.
Common stages of the interview process at The UPS Store as a Customer Services according to 4 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 5 days. I interviewed at The UPS Store
Interview
There was only one interview. I was asked some questions like "So tell me a little bit about yourself. What do you like to do? Have you ever worked in customer service before? What did you go to school or are you still in school? What are you studying in school and what do you want to do after schoold?" I talked a little about myself and spent more time listening to the manager's stories and about what it's like working there. Afterwards I was asked how soon can I start and made arrangements to come back for video lessons and discussed the terms of the uniform.
Interview questions [1]
Question 1
What are you going to school for or what do you ultimately want to do as a career?
I saw the job posted on indeed with no pay indicated but the general job description is what you would expect for the UPS store. The person I spoke with informed me of just a few things including the work days will vary, the position is part time (even though indeed said full time is available) and that the pay is $15/hr. I am under the impression (according to google) that minimum wage is $15.95. She was kind of short with me and scheduled an in person interview which I declined.
according to
I had one interview followed up with a phone call. Both were good. The interviewer and co owner was friendly and focused. He had asked me engaging questions and had a good attitude.
comfortable, informed of different office equipment you will be using in office, walked around and described office equipment and ask if I was familiar with each, ask questions about customer service