Member Services applicants have rated the interview process at The Y (YMCA) with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 76.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Services roles take an average of 35 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at The Y (YMCA) overall takes an average of 15 days.
Common stages of the interview process at The Y (YMCA) as a Member Services according to 12 Glassdoor interviews include:
Background check: 30%
Drug test: 22%
Group panel interview: 19%
One on one interview: 15%
Phone interview: 11%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied online and received an email on the day of interview. there was a lot of people waiting to be interviewed which led to a long wait. It was like a job fair with personal interviews
Interview questions [1]
Question 1
how would you rate you customer service skills on 1-10?
I applied online. I interviewed at The Y (YMCA) (Providence, RI)
Interview
The employer reviewed my resume, asked me questions about my job experience-- was I comfortable answering phone calls, juggling multiple things at once, etc? And how would I handle a difficult or dissatisfied customer?
Interview questions [1]
Question 1
How would you handle a difficult/dissatisfied customer or community member?
Casual. Friendly. Asked about availability and why I wanted to work there. Probably depends a lot on the manager and the position. Come prepared and know the mission of the Y
The people were very chill about the interview and the atmosphere. Asked basic question you would expect on past experience. Lasted 30 minutes max. Ended up with the job after interviewing here.