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      ThermoWorks

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      Customer Support/Electronics Repair Tech Interview

      Sep 30, 2021
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ThermoWorks (New York, NY) in Sep 2021

      Interview

      After digital interview (webcam), interview process at location took approx 60 - 75 minutes. This interview process started off with two individuals a Manager and Lead from applying department. Then spoke with EVP of tech and finance. After interviewing with these individuals there was a walkthrough of the building and a final meeting with Manager of Customer Support ( QA ). This process was smooth from start to finish, very professional, time seemed to just slip away felt as if I was there for 20 minutes.

      Interview questions [3]

      Question 1

      What would you be able to bring to our company?
      Answer question

      Question 2

      Provide an example of a situation were you had to make a critical decision and provide the outcome of your decision.
      Answer question

      Question 3

      What are some traits you have that would be a good fit for a customer service role?
      Answer question

      ThermoWorks interviews FAQs

      • Customer Support/Electronics Repair Tech applicants have rated the interview process at ThermoWorks with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support/Electronics Repair Tech roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ThermoWorks overall takes an average of 11 days.
      • Common stages of the interview process at ThermoWorks as a Customer Support/Electronics Repair Tech according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Group panel interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Care(2) ;
        2. Tech Support(2) ;
        3. Technical Support Representative(2) .


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      Jobs at ThermoWorks

      2 jobs in United States
      Fulfillment Associate/Repairs Technician
      American Fork, UT
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Small Electronics Tech Support
      American Fork, UT
      ·
      $22 - $24 /hr
      (Employer provided)
      View job
      View all Customer Support/Electronics Repair Tech Jobs