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      Customer Service Assistant Interview

      Dec 16, 2016
      Anonymous Interview Candidate
      Hong Kong
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Thomson Reuters (Hong Kong) in Nov 2016

      Interview

      I was reached out by a recruiter on Linkedin. He called me and told me to complete the application online. I received a face to face interview invitation a couple days later. The interview was okay. The interviewer asked a lot of questions regarding my backgrounds and asked me what would I do if the clients are not satisfied with the service. But the interviewer didn't ask why I want to work in Thomson Reuters etc.

      Interview questions [1]

      Question 1

      What would you do if the clients are not satisfied with our service or products?
      Answer question
      avatar
      Thomson Reuters response
      9y
      Thank you for taking the time to provide us with feedback. If you are still interested in Thomson Reuters, and we hope you are, we encourage you to sign up to receive job alerts for positions which match your experience and skills. You can sign up here: https://jobs.thomsonreuters.com/ You can also sync your LinkedIn profile and see which jobs match your profile. Thanks again for the feedback.