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      Customer Service Executive Interview

      Apr 7, 2018
      Anonymous Interview Candidate
      Taguig
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Thomson Reuters (Taguig) in Mar 2018

      Interview

      I applied thru Jobstreet and received a call from the recruitment specialist after few mins of submitting the application. There were 4 steps for the hiring process. First was the examination. There are 2 parts. English Vocabulary/Grammar Test and Writing Test (Email Communication Test). Next was HR interview, third was the interview with hiring managers. (This is a panel interview). Last was interview with Operations Manager. It's been a week now after my final interview and have not received feedback yet. I just don't know how long it'll take for them to provide an offer or feedback after the final interview.

      Interview questions [1]

      Question 1

      Questions were about your work background and about the company.
      Answer question
      1
      avatar
      Thomson Reuters response
      8y
      Thank you for taking the time to provide us with feedback. We apologize that you haven't received clearer communications from us. Please email us at human.resources@tr.com with relevant details and we will look into this matter. Thanks again for your feedback and we hope to hear from you soon.

      Thomson Reuters interviews FAQs

      • Candidates applying for Customer Service Executive roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Thomson Reuters overall takes an average of 24 days.
      • Common stages of the interview process at Thomson Reuters as a Customer Service Executive according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Presentation:  25%

        Group panel interview:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(581) ;
        2. Senior Software Engineer(491) ;
        3. Manager(198) ;
        4. Account Manager(189) ;
        5. Project Manager(154) ;
        6. Analyst(149) ;
        7. Account Executive(144) ;
        8. Director(136) ;
        9. Product Manager(127) ;
        10. Business Analyst(122) ;
        11. Lead Software Engineer(119) ;
        12. Intern(108) ;
        13. Content Specialist(103) ;
        14. Correspondent(103) ;
        15. Associate Content Specialist(101) .


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      Jobs at Thomson Reuters

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