Customer Service Representative applicants have rated the interview process at Thomson Reuters with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Thomson Reuters overall takes an average of 24 days.
Common stages of the interview process at Thomson Reuters as a Customer Service Representative according to 17 Glassdoor interviews include:
Phone interview: 24%
Background check: 17%
One on one interview: 17%
Group panel interview: 17%
Drug test: 10%
Presentation: 7%
IQ intelligence test: 2%
Personality test: 2%
Skills test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Thomson Reuters (Philadelphia, PA) in May 2009
Interview
I was called by a very courteous HR rep who seemed very impressed with my background and interests. The interview, seemingly, went well. She asked a lot of questions and I was well-prepared with the answers,. Toward the end of the interview I must have made a mistake by asking if a lot of people advance through the company with that job, because she seemed to shut down after this question because she stated she wanted people in this job for the long haul. I would stay away from asking advancement questions in your interview with this company, just talk about the present and the job at hand.
Interview questions [1]
Question 1
What do you know about this section of this company?
Was a great interview - got the offer letter very quickly. Would recommend as a great place to work. Had some of my best years here. Why is there a 30 word limit on this?
Waiting and the hr process kind of slow. Already receive confirmation from the existing Job other industry then only receive call and offer salary package .the whole process about 3 weeks
I applied online. I interviewed at Thomson Reuters
Interview
The interview was long but the atmosphere during the interview was great. Good questions, clear and honest. The process of recruitment was coherent. I had to do one task during the interview.