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      Thumbtack

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      Sr. Premier Support Advocate Interview

      Jul 17, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Thumbtack in Jun 2023

      Interview

      My interview process at Thumbtack was refreshingly open and honest. The recruiting team was delightful to interact with, which made the whole process enjoyable. It started with a one-way interview, an effective method where I recorded responses to a set of questions at my own convenience. This was followed by a phone interview with a recruiter who delved deeper into my skills, experiences, and interest in the role. It was also a great opportunity for me to learn more about the company and the position. The final stage was a comprehensive interview with two managers. This provided an excellent platform for them to assess my abilities, cultural fit, and potential contribution to the team. Throughout this process, the transparency and professionalism of the recruiting team were exemplary, offering a positive reflection of the company's values and culture.

      Interview questions [1]

      Question 1

      How do you deal with an angry customer?
      Answer question
      1

      Thumbtack interviews FAQs

      • Sr. Premier Support Advocate applicants have rated the interview process at Thumbtack with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sr. Premier Support Advocate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Thumbtack overall takes an average of 23 days.
      • Common stages of the interview process at Thumbtack as a Sr. Premier Support Advocate according to 1 Glassdoor interviews include:

        Group panel interview:  33%

        Background check:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(44) ;
        2. Software Engineer(44) ;
        3. Trust and Safety Specialist(18) ;
        4. Customer Success Manager(14) ;
        5. Senior Software Engineer(14) ;
        6. Customer Service Representative(13) ;
        7. Manager(13) ;
        8. Analyst(8) ;
        9. Director(7) ;
        10. Technical Sourcer(7) ;
        11. Marketplace Trust and Safety Specialist(6) ;
        12. Product Manager(6) ;
        13. Senior Account Executive(6) ;
        14. Sales Account Executive(5) ;
        15. Customer Support(4) .


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