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      Thumbtack

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      Related searches: Thumbtack reviews | Thumbtack jobs | Thumbtack salaries | Thumbtack benefits
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      Customer Support Interview

      Feb 6, 2016
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 days. I interviewed at Thumbtack (Salt Lake City, UT) in Dec 2014

      Interview

      You are told to dress for the job, which is a casual environment. You meet with a recruiter, then a manager, and a second manager. After this process and a really friendly interview you are contacted within 24 hours with a hiring decision.

      Interview questions [1]

      Question 1

      When was there a time you had to work with a team to accomplish something difficult?
      Answer question

      Thumbtack interviews FAQs

      • Customer Support applicants have rated the interview process at Thumbtack with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Thumbtack overall takes an average of 23 days.
      • Common stages of the interview process at Thumbtack as a Customer Support according to 1 Glassdoor interviews include:

        Group panel interview:  17%

        IQ intelligence test:  17%

        Phone interview:  17%

        Personality test:  17%

        One on one interview:  17%

        Skills test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(44) ;
        2. Software Engineer(44) ;
        3. Trust and Safety Specialist(18) ;
        4. Customer Success Manager(14) ;
        5. Senior Software Engineer(14) ;
        6. Customer Service Representative(13) ;
        7. Manager(13) ;
        8. Analyst(8) ;
        9. Director(7) ;
        10. Technical Sourcer(7) ;
        11. Marketplace Trust and Safety Specialist(6) ;
        12. Product Manager(6) ;
        13. Senior Account Executive(6) ;
        14. Sales Account Executive(5) ;
        15. Customer Support(4) .


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