I applied online. The process took 2 weeks. I interviewed at Tiffany & Co. (New York, NY) in Aug 2011
Interview
Recruiting Manager called to set up a phone interview. Asked same questions as a regular 1:1 face interview such as Define what customer service means to you? Are you good working in a team? Why did you leave your last job? She asked detailed questions about my resume and to describe each previous job and what I did at those positions. Asked How have I handled previous angry customers? Were there any situation where I had to act as a manager or be a team leader and it was done successfully? She also asked for me to describe a situation where I had to work in a team and how my influence helped the outcome. A couple of days later I got the call for the 1:1 interview with an email confirmation. I met with the same HR Recruiter that I spoke with and then she asked me a few more questions relating to how I work and if I am able to multitask and why should she hire me? Where do I see myself in the next couple of years? Then was interviewed by the Assistant Manager who LITERALLY spoke for a good 30 minutes in a very monotone voice and described in DETAIL what the position entailed. She asked Why do I want to work for Tiffany's. Then she talked the entire time. Then I met with a Manager who didn't want to keep me longer than he had to (which I highly appreciated). He as well went through my resume from top to bottom and I had to describe certain work related situations that I had to handle and how I overcame them. He too described the position and asked if I had any further questions. He was more personable than the Assistant Manager. I recently sent a thank you for the interview email and was told I will be contacted by early next week to get an answer on whether I am hired or not.
Interview questions [1]
Question 1
Why do you want to work at Tiffany's / how did you hear about the position?
I applied online. The process took 1 week. I interviewed at Tiffany & Co. (Parsippany, NJ) in Aug 2023
Interview
It was actually very interesting. The process was very fast and quick. I had two rounds of interviews: one via phone, the second in person. I received an answer on the same day
I applied through other source. The process took 1 day. I interviewed at Tiffany & Co.
Interview
Group interview and a role play season. Round table type questioning to see how you would measure to their standards and that you could handle the job. Took a test on a computer and was given a script to respond to see how we would handle different types of customers.
Interview questions [1]
Question 1
How would you help a customer looking for christmas
I applied online. The process took 1 week. I interviewed at Tiffany & Co. (New York, NY) in Sep 2015
Interview
Brief phone interview, followed by an invitation to an in-person interview which lasts about an hour. First you will meet with an HR Professional one on one. Secondly by the person whom you will work under if selected for employment. This will also be a private one on one interview.
Interview questions [1]
Question 1
Why Tiffany?
What did you love about your last job and what did you dislike?
Why did you leave your last job?
Customer Service Representative applicants have rated the interview process at Tiffany & Co. with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 58.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Tiffany & Co. overall takes an average of 23 days.
Common stages of the interview process at Tiffany & Co. as a Customer Service Representative according to 7 Glassdoor interviews include:
One on one interview: 21%
Background check: 18%
Phone interview: 18%
Drug test: 14%
Personality test: 11%
IQ intelligence test: 7%
Presentation: 4%
Group panel interview: 4%
Skills test: 4%
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