I applied online. The process took 2 weeks. I interviewed at Tillys (Torrance, CA) in Jan 2011
Interview
i went in initially to speak with the manager and see what positions were open, if any. Also, I wanted to put a face to my resume so that she would remember me after I left. After chatting with her for a little while, she had told me to fill out the application online and that she would be in touch with me if everything looked good. I came in for my first interview, dressed business casual and brought a copy of my resume. The girls at the front registers walkie talkied her once I walked in. She then walked me back to the shoebox type office they have in the back. We sat down and she had asked me about myself, what I did for fun, why I chose to work at Tillys instead of another retailer and what drew me in, also my schedule availabilty that I would or would not be able to work. After she asked me questions and got to know me, I left about after an hour. She said she would pass my application on to her team and review it with them. After a couple of days, I reached out to her and checked the status of my application and she told me she still needed to review it. She then called me a week later and offered me the job!
Interview questions [1]
Question 1
What would you do if you were approached by an angry customer?
Short interview going over common behavioral questions, and then they asked me to approach a customer in store as if I was an employee and offer to help that customer
Interview questions [1]
Question 1
How would you deal with someone who appears to be stealing?
I applied through other source. I interviewed at Tillys
Interview
It was a short and simple 20-minute group interview with just a few of us. The questions were pretty straightforward and mainly focused on how we communicate and handle sales situations.
Interview questions [1]
Question 1
How would you approach a customer who seems unsure about what they want?
30 min interview process with other candidates, dress casual and come with a smile. Overall a pretty simple and standard interview process, YouTube videos are very helpful for this position
Interview questions [1]
Question 1
To pick an outfit in the store if a customer asked for clothes for a certain event