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      Provider Experience Manager Interview

      Sep 27, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TimelyCare

      Interview

      I applied online. I initially met with the HR recruiter and then had 3 additional rounds. For the final round I was asked to create a presentation which was not what I was told at the beginning. I was given 4 days to prepare and it took them a week and a half to get back. The whole process took a month. I was disappointed with the final round of this interview. When they asked for a presentation I was given 4 days to prepare and mistakenly thought they were close to making a decision only to have to wait another week and half. In the time that it took to schedule, have and hear back from them I had gone through 3 rounds with another company and received a verbal offer. They did not come across as valuing my time despite how much they talked about employee culture throughout the process. I guess it only counts once you are officially an employee not when you've spent a month in the process to try to become one

      Interview questions [1]

      Question 1

      How would you go about structuring communication for a group of over 800 direct care providers
      Answer question
      1
      avatar
      TimelyCare response
      2y
      At TimelyCare, we truly value the candidates interest in our company and we continuously focus on providing a positive interview experience where we can deliver our very best. We are committed to making sure our candidates are informed as our interview process may change/evolve, and ensure to keep candidates updated in a timely manner throughout the hiring process. Your input and time are truly valued, and we sincerely appreciate your interest in our company and your participation in our interview process. Thank you for providing this feedback so we can reflect and be even more mindful of candidate experiences going forward.