Customer Service Representative applicants have rated the interview process at Toshiba with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Toshiba overall takes an average of 25 days.
Common stages of the interview process at Toshiba as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 17%
Skills test: 17%
Presentation: 17%
One on one interview: 17%
Background check: 17%
Phone interview: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Toshiba (Irvine, CA) in Nov 2012
Interview
Met with my direct manager first, then walked around with his manager (the director of the department), met a few employees and saw the working space. Was asked about my schooling and about the position itself and if I could handle it.
Interview questions [1]
Question 1
In your current role, how did you overcome a large issue?
The interview process is systematic, professional and productive. The interviewer is right to the point, clear and concise. Interview starts and ends punctually. The questions asked are relevant to one's work experiences.
A thirty minute phone interview and then two on site interviews. The first with a team leader and the second included the manager and head of department. They asked questions about hiw far from the office I lived.
Interview questions [1]
Question 1
They dwelled on me living a bit further away, about an hour commute, although I was moving closer.
I applied online. The process took 1 day. I interviewed at Toshiba (Shah Alam) in May 2023
Interview
Relax and didn’t ask too many difficult questions, just to let you know the company culture and what is the company doing. Well prepared for your skills and experience which is related to the position that you have applied