Customer Service Representative applicants have rated the interview process at Touch Support with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Touch Support overall takes an average of 12 days.
Common stages of the interview process at Touch Support as a Customer Service Representative according to 2 Glassdoor interviews include:
Personality test: 14%
One on one interview: 14%
Group panel interview: 14%
Background check: 14%
Skills test: 14%
Phone interview: 14%
IQ intelligence test: 14%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Touch Support (Davao) in Feb 2026
Interview
It's great, very easy to talk to and they just ask about your experience and if you're comfortable with this schedule. Also, they're very considerate, I'm just worried about something, 3 people already got laid off in our dept, I'm worried that I might be next.
Interview questions [1]
Question 1
They asked me if I'm fine with working in a specific time frame
I applied online. The process took 1 week. I interviewed at Touch Support (Ontario, CA) in Jul 2024
Interview
I joined the interview with 3 ladies where 2 of them were on mute and without camera-just existing. The lady had 20 questions and did not even let me have questions!!!
Finished in 30 mins and got a rejection.