Department Supervisor applicants have rated the interview process at Toys "R" Us with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Department Supervisor roles take an average of 11 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Toys "R" Us overall takes an average of 10 days.
Common stages of the interview process at Toys "R" Us as a Department Supervisor according to 16 Glassdoor interviews include:
One on one interview: 24%
Background check: 20%
Group panel interview: 16%
Personality test: 13%
Drug test: 7%
Phone interview: 7%
Skills test: 4%
IQ intelligence test: 4%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Toys "R" Us (Dallas, TX) in Aug 2012
Interview
Mostly want to see if you have outgoing qualities, will give 100%, deal with customers properly, know the store to be able to help in all depts. You have to keep a friendly face and let them know you will work hard to get things done. Social skills are required and learning on your own is manditory.
Interview questions [1]
Question 1
What would you do if you didn't know the answer to a customers questions?
I applied in-person. The process took 1 week. I interviewed at Toys "R" Us (Moline, IL) in Jun 2015
Interview
Interviewed with store manager and district manager, they asked me questions about previous management and sales experience. I asked them about the viability of the business and if its profitable. Basically, all the questions were situational based, tell me about a time when...
I applied through an employee referral. I interviewed at Toys "R" Us (Rockaway, NJ) in Sep 2014
Interview
Had one face to face interview with the store manager. Very formal. Questions were read straight from a packet with little room for conversation. I liked the method because it gave me a chance to clearly list my skills and capabilities. I received an offer for the job a week later.
Interview questions [1]
Question 1
Name a challenging situation you had with a guest and how you resolved it.
I applied through college or university. The process took 6 weeks. I interviewed at Toys "R" Us (Los Angeles, CA)
Interview
Recruited by Regional leadership and then made an account with RUS corporate along with applying online so they could get it officially in the system. Then called in to speak with DM and after a work got a call that I got the job. Started during holiday season.