I applied online. The process took 2 weeks. I interviewed at Toys "R" Us in Jan 2016
Interview
It was ok. It is you typical interview. They ask about your experience and knowledge with customer service. they also ask for your availability in shifts. Its your typical strength and weaknesses questions and your previous work experience and how it relates to the particular job and how are you with people in general
Interview questions [1]
Question 1
cant remember specifics but they wanted to know my experience
Interview was fairly straightforward. Easy questions, want to know if you’re friendly and approachable. Interviewer was very nice and welcoming. Usual questions that are asked at interviews. Would highly recommend
I enjoyed the whole process. It went really well. Everyone was so nice it didn't feel like I was under fire. Questions was good. Staff looked happy. Manager was very kind.
A very simple and quick process. Went in and was asked a few questions on customer service and how my previous experience would help me in this job and help serve customers
Customer Service applicants have rated the interview process at Toys "R" Us with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 15 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Toys "R" Us overall takes an average of 10 days.
Common stages of the interview process at Toys "R" Us as a Customer Service according to 6 Glassdoor interviews include:
Group panel interview: 50%
Drug test: 25%
Presentation: 25%
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