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      Toys "R" Us

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      Related searches: Toys "R" Us reviews | Toys "R" Us jobs | Toys "R" Us salaries | Toys "R" Us benefits
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      Sales Associate Interview

      Jul 4, 2017
      Anonymous Interview Candidate
      Lafayette, LA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Toys "R" Us (Lafayette, LA) in Jun 2017

      Interview

      First, the store manager that was supposed to be interviewing us was not even there so another person had to interview us. She made us all stand up one by one and say our name and our favorite superhero and why. Then she made us do an availability sheet and name tent. She made it very clear that this was a part-time position. Then she made us pair off and interview that partner and then stand up and explain why your partner should be hired. We were then told to go find a toy on the sales floor and come back to the breakroom and explain why we picked it. After that was done with she asked us each one question and after those were answered she asked if anyone had any questions. Then we were told there were 5 slots open and there were over 11 interviewees. We were told we would hear back by the end of the week. Never heard anything back. I think she should have asked more questions, you can't get to know someone by just one question.

      Interview questions [1]

      Question 1

      Explain a time when you had bad customer service. How did you handle it?
      1 Answer

      Other Sales Associate Interview Reviews for Toys "R" Us

      Sales Associate Interview

      Feb 10, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Toys "R" Us

      Interview

      Super nice and friendly interviewer. They told me about the company and the position and asked a few questions. They also let me ask some questions at the end as well

      Interview questions [1]

      Question 1

      Can you tell me about yourself?
      Answer question

      Sales Associate Interview

      Feb 5, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Toys "R" Us

      Interview

      Geoffrey was attentive and kind. Guided me through the whole catalog. Would recommend him all the time, every time to whomever will listen. He took the time to explain the great deals.

      Interview questions [1]

      Question 1

      Where do I see myself in 5 years?
      Answer question

      Sales Associate Interview

      Oct 17, 2025
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Toys "R" Us (London, England)

      Interview

      Standard interview with competency questions, especially communication skills, and gauging if candidate would be a good fit for the company culture. After the interview received a call within 2 weeks.

      Interview questions [1]

      Question 1

      How well I work in a team
      Answer question

      Toys "R" Us interviews FAQs

      • Sales Associate applicants have rated the interview process at Toys "R" Us with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 216 user submitted interviews for this role. To compare, the hiring process at Toys "R" Us overall takes an average of 10 days.
      • Common stages of the interview process at Toys "R" Us as a Sales Associate according to 216 Glassdoor interviews include:

        Group panel interview:  27%

        One on one interview:  20%

        Background check:  17%

        Presentation:  8%

        Skills test:  7%

        Personality test:  7%

        Phone interview:  5%

        Drug test:  4%

        IQ intelligence test:  2%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(522) ;
        2. Cashier(335) ;
        3. Sales Associate/Cashier(157) ;
        4. Store Manager(148) ;
        5. Department Supervisor(100) ;
        6. Manager(97) ;
        7. Assistant Store Manager(86) ;
        8. Assistant Manager(75) ;
        9. Retail Sales Associate(63) ;
        10. Cashier/Sales Team Member(59) ;
        11. Sales Assistant(57) ;
        12. Sales Team Member(56) ;
        13. Customer Service Representative(54) ;
        14. Overnight Stocker(50) ;
        15. Seasonal Sales Associate(50) .


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