Initially, there was a group interview wherein we were asked how we would respond to several scenarios, including how to deal with a difficult customer and recommending additional products to purchase. We were also given the basic description of our jobs and the job requirements. Following that, we had an individual interview where they went over our responses to the group interview and our resumes. I received a call within 48 hours about starting work the following week.
Interview questions [1]
Question 1
We were asked to 'sell' a specific product; I believe in our case it was a Lego set. We weren't given parameters, however the responses given suggested that they placed an emphasis on personability and quick-wittedness.
Super nice and friendly interviewer. They told me about the company and the position and asked a few questions. They also let me ask some questions at the end as well
Geoffrey was attentive and kind. Guided me through the whole catalog. Would recommend him all the time, every time to whomever will listen. He took the time to explain the great deals.
I applied in-person. The process took 1 day. I interviewed at Toys "R" Us (London, England)
Interview
Standard interview with competency questions, especially communication skills, and gauging if candidate would be a good fit for the company culture. After the interview received a call within 2 weeks.