I applied online. The process took 2 weeks. I interviewed at Toys "R" Us in Jun 2012
Interview
After I submitted my application I received an email and then later a phone call asking to come in for an interview. It was a very easy group interview, it consisted of at least 15 other people.
The interview: Firstly, the managers introduced themselves and then asked which one of us wanted to introduce ourselves, and I of course volunteered (they liked that). Secondly, they paired us off and had us do a team activity (to see how we work in a team). Then they had us go into another room and choose a "toy" and we had to sell the product to the managers and we also had the option of mentioning the TOYS R US protection plan and credit card brochures, and batteries. Funny thing is I was the ONLY one of the 15 people that mentioned the protection plan and batteries during my little selling pitch.
After that, the managers went into a room and decided which people to keep (I was one) and we were then individually interviewed. 2 interview rounds with 2 managers each (Store manager, HR, and 2 assistant managers). Afterward, they informed us that they would call us if we got the job... I was then offered the job about 1-2 hours after the interview.
Interview questions [1]
Question 1
Have you ever had a conflict with any past employers?
What are your strengths? Weaknesses?
Would you be willing to help out a coworker in their department?
Which department would you feel comfortable working in (TOYS or Babies r Us)?
Nice interview and fun, a group interview was part of the deal. Then an interview with the management. The group interview was with other prospects and the human resources supervisor
I applied online. The process took 1 week. I interviewed at Toys "R" Us (Orem, UT)
Interview
Applied online. Was called in for a group interview. I was among about 10 other interviewees. We all sat in the office together with the Store Manager and Human Resource Supervisor. They asked us each a few questions in front of everyone. Then we were split in to two teams and presented with a couple of buckets of Legos on the table. We were told that each team had to come up with an idea for a toy, and design it out of Legos. It had to be a toy that you could also think of "add-on" toys for. Someone from the team then had to pitch and "sell" the toy line to the room. After the group interview we were each pulled in to speak 2 on 1, and told if we were being extended the job offer or not.
I applied online. The process took 3 days. I interviewed at Toys "R" Us in Jul 2016
Interview
Applied on a Sunday got a call on Monday to set up an interview on Tuesday. Group interview with 4 others. It was a really comfortable setting we all introduced ourselves and said our favorite toy as a kid. We then were asked to build something and tell them what we built and why. Next we were asked to go get any toy we wanted from the floor and sell it to them. I recommend practicing this because I did so I went first. After we finished we returned the toys to where we grabbed them and were then told they would call us in separately for an interview and after we were free to leave. While they were talking with one person they rest of us were getting to know each other. I would say it was actually a pretty fun group interview. They told me they would tell me by 5pm the next day if I got the job. They ended up calling me and hour after to offer me the job and submitted a background check. Once it cleared orientation was set up the following day.
Interview questions [1]
Question 1
Why Toys "R" Us?
What experience do you have?
Availability?
Biggest accomplishment?
Tell us about a challenge and how you overcame it?
Sales Team Member applicants have rated the interview process at Toys "R" Us with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Team Member roles take an average of 9 days to get hired, when considering 71 user submitted interviews for this role. To compare, the hiring process at Toys "R" Us overall takes an average of 10 days.
Common stages of the interview process at Toys "R" Us as a Sales Team Member according to 71 Glassdoor interviews include:
Group panel interview: 25%
Background check: 19%
One on one interview: 19%
Presentation: 10%
Skills test: 9%
Personality test: 8%
Phone interview: 6%
Drug test: 2%
Other: 1%
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