Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TrackMaven

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: TrackMaven reviews | TrackMaven jobs | TrackMaven salaries | TrackMaven benefits
      TrackMaven interviewsTrackMaven Customer Success Manager interviewsTrackMaven interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Apr 6, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at TrackMaven

      Interview

      One phone interview (that got moved twice) and a activity that took 5 hours+ to complete. The activity was very poorly described on what they wanted you to present. You are basically using their product to evaluate different tiers of brands, many of which aren't really comparable. It's hard to use their "proprietary" software and explain the results when you haven't been trained, but they want you to try any way. They basically sent you a video in Google drive that in 5 minutes taught you their product, but then they wanted you to complete a "5 hour activity" based on that training...

      Interview questions [1]

      Question 1

      Why do you want to be in this position?
      1 Answer
      6
      avatar
      TrackMaven response
      11y
      We have found the use of an exercise in the Customer Success Maven interview an invaluable way for candidates to get a realistic preview of the role and for us to better understand their skills. Your feedback has already helped us improve our process. We are working on improving our directions and the tutorial associated with the exercise. Thank you so much for your post.

      TrackMaven interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TrackMaven overall takes an average of 16 days.
      • Common stages of the interview process at TrackMaven as a Customer Success Manager according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Success Manager(3) ;
        2. Sales(3) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.