Trans Cosmos Customer Service Representative CSR interview questions

First i applied through a job search website but submitting my application and c.v. online. I received an email to schedule an and initial phone conversation where they explained to me the position as well as the hour requirements. Then i had a remote video interview.

A test with questions ranging from general knowledge to opinions and problem solving skills. Some set of questions based on a pamphlet given about the company. After, a one on one interview.