I applied online. I interviewed at Trans Cosmos (Cheras) in Jun 2026
Interview
Interview sessions was fun. There are total of 3 sessions. Interviewer sounded energetic and knowledgeable. And they were very transparent. Overall I had fun and memorable experience. Wish i knew them earlier.
First interview for first job few years back, it was fairly easy and welcoming. The interview itself was quick and straightforward. Was offered the job quite quickly too, completed the whole process less than 2 weeks
interview was very easy. the whole process went smoothly. interview process was fast first the screening, then a written exam and then face to face interview. whole process took two weeks.
Customer Service Representative applicants have rated the interview process at Trans Cosmos with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Trans Cosmos overall takes an average of 27 days.
Common stages of the interview process at Trans Cosmos as a Customer Service Representative according to 14 Glassdoor interviews include:
IQ intelligence test: 15%
Presentation: 15%
One on one interview: 15%
Phone interview: 13%
Background check: 10%
Skills test: 8%
Drug test: 8%
Personality test: 6%
Group panel interview: 6%
Other: 4%
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