I applied online. The process took 1 day. I interviewed at Trans Cosmos (Kuala Lumpur) in Sep 2020
Interview
The interview is running smoothly but somehow I did not get hired because lacking at some points.The interview session is good and I managed to answer all the questions and the case study given.
First of all, the recruiter will conduct first interview through zoom online. After that, the manager will call you for the second interview, it will be a short interview, around 10 minutes.
Customer Service Executive applicants have rated the interview process at Trans Cosmos with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Executive roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Trans Cosmos overall takes an average of 27 days.
Common stages of the interview process at Trans Cosmos as a Customer Service Executive according to 2 Glassdoor interviews include:
IQ intelligence test: 20%
Other: 20%
Phone interview: 20%
Presentation: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -