I applied online. The process took 3 days. I interviewed at TransCore (New Brunswick, NJ) in Jun 2022
Interview
The two ladies interviewing were extremely professional and made me feel comfortable during the entire interview. It lasted about 30 mins, questions were appropriate based on the position I was applying for and even though I was a bit nervous they made it very easy
Interview questions [1]
Question 1
If a customer calls asking to speak with a manager how would I handle the situation.
It was a pretty standard interview make sure to know about the company and the position your applying for and know your information make sure to dress nicely it’s a business casual company. However, the interview was great I loved who I spoke to it didn’t take long either.
There was only one interview, and it was fairly short and straightforward. The questions they asked were pretty standard ones that I had answers can be found on any job prep website. I received an offer the next day.
I applied online. I interviewed at TransCore (Ludlow, MA)
Interview
An online interview with a pannel. Quick and easy about 20-25 minutes total if that. Asked questions about when the last time I called out, cultural questions. Overall an easy interview
Customer Service Representative applicants have rated the interview process at TransCore with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 36% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at TransCore overall takes an average of 25 days.
Common stages of the interview process at TransCore as a Customer Service Representative according to 11 Glassdoor interviews include:
Drug test: 24%
Phone interview: 20%
One on one interview: 16%
Background check: 16%
Presentation: 8%
Skills test: 8%
Group panel interview: 4%
IQ intelligence test: 4%
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