Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Trend Micro Inc.

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Trend Micro Inc. reviews | Trend Micro Inc. jobs | Trend Micro Inc. salaries | Trend Micro Inc. benefits
      Trend Micro Inc. interviewsTrend Micro Inc. Customer Support interviewsTrend Micro Inc. interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Interview

      Feb 15, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Trend Micro Inc.

      Interview

      The interview process is as standard as for any customer support position. Initial interview, along with hiring manager, tech interview and finally a panel. Quick process that went pretty quick. Fortunate for me I didn’t have to go through all processes I just had initial interview and got hired directly

      Interview questions [1]

      Question 1

      What is the osi layer model?
      Answer question

      Trend Micro Inc. interviews FAQs

      • Customer Support applicants have rated the interview process at Trend Micro Inc. with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Trend Micro Inc. overall takes an average of 23 days.
      • Common stages of the interview process at Trend Micro Inc. as a Customer Support according to 1 Glassdoor interviews include:

        Group panel interview:  17%

        Background check:  17%

        Phone interview:  17%

        Skills test:  17%

        IQ intelligence test:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(120) ;
        2. Senior Software Engineer(90) ;
        3. Cloud Security Engineer(84) ;
        4. Systems Engineer(53) ;
        5. Regional Account Manager(48) ;
        6. Staff Engineer(37) ;
        7. Senior Engineer(36) ;
        8. Technical Support Engineer(34) ;
        9. Intern(33) ;
        10. Sales Engineer(33) ;
        11. Core Technology Engineer(31) ;
        12. Software Developer(30) ;
        13. Account Manager(29) ;
        14. Sales(28) ;
        15. Engineer(24) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Trend Micro Inc.

      16 jobs in United States
      Sr. Customer Success Technical Advisor - Public Sector
      Irving, TX
      View job
      Director, Editorial Strategy
      Austin, TX
      ·
      $132K - $201K /yr
      (Glassdoor est.)
      View job
      Director, Threat Research Insights
      Austin, TX
      ·
      $125K - $194K /yr
      (Glassdoor est.)
      View job
      Senior Manager, Innovation & Business Transformation
      Irving, TX
      ·
      $112K - $159K /yr
      (Glassdoor est.)
      View job
      Enterprise Account Manager
      Irving, TX
      View job
      View all Customer Support Jobs