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      Customer Service Supervisor Interview

      Nov 19, 2021
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Truepill (Tampa, FL) in Nov 2021

      Interview

      I was contacted by a recruiter on Indeed.com to apply for this position. It took them several days to respond with an available time slot. Recruiter arrived late to the call. I was moved onto the video interview with the Hiring Manager, who also arrived late to the call. Interview was simple and went great, then I was asked by the recruiter to interview for the same role with another department with the company that matched my resume. That manager cancelled the interview several times, then he arrived late as well to the final interview. Tardiness is common among their staff at TruePill. A job offer was not made because they wanted more medical experience, however both managers had less medical experience than me prior to working at Truepill. Overall a very unprofessional experience, would not recommend applying.

      Interview questions [1]

      Question 1

      Explain your overall requirements for developing a perfect team.
      Answer question
      1
      avatar
      Truepill response
      4y
      Thank you for taking the time to share this information with us. It is our goal for all interviewers to be respectful of candidates’ time, but we clearly fell short of this during your interview experience. We have communicated the expectation of timeliness in interviews across our departments to allow for a more positive experience in the future. Again, thank you for sharing your experience as it really helps us learn where we can improve.