Customer Program Manager applicants have rated the interview process at Truepill with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 41.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Program Manager roles take an average of 25 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Truepill overall takes an average of 15 days.
Common stages of the interview process at Truepill as a Customer Program Manager according to 2 Glassdoor interviews include:
One on one interview: 29%
IQ intelligence test: 14%
Skills test: 14%
Phone interview: 14%
Drug test: 14%
Group panel interview: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Truepill (Seattle, WA) in Dec 2021
Interview
Applied online through the website. A week later I had received a call from a recruiter and discussed job details over the phone. Had one interview a week later that consisted of more behavioral questions. A week later I spoke with the Hiring Manager which was a bit more conversational and asked more about my current work experience.
Interview questions [1]
Question 1
How do I resolve conflict between staff?
Time management process?
What do I do if I can't find a solution when assisting a customer?
I applied online. The process took 4 weeks. I interviewed at Truepill
Interview
Lengthy process. Phone screening with recruiter where they make sure the salary range is okay and confirm info on your resume. Interview with Sr. CPM staff. Then interview with head of department. Sr. CPM staff was great to talk to, asked great questions and were very personable. Department head interview was very short and seemed rushed and far too casual. It could have been that they already made their decision and were finishing my interview process as a technicality. Had to follow up 1-2 times after that interview just to get a response.
Interview questions [1]
Question 1
How would you handle conflict with a client if they are having difficulty agreeing with XYZ?