Very well structured interview process that made me understand the company and want to be a part of it. First screening with HR, then with the region’s director, then with 4 people in different roles in the region, with a role play. Lastly, I talked to the VP.
I applied online. The process took 2 days. I interviewed at Turnitin (Melbourne) in Jul 2019
Interview
Standard interview. Was asked scenario based questions and then was asked to do a presentation for a panel. It was good to have prepared on the product and company before hand so when they asked questions related to this area. I was confident.
I applied online. The process took 2 weeks. I interviewed at Turnitin (Oakland, CA) in Apr 2019
Interview
Phone interview then video conference then onsite with four members of the team. The onsite was divided into two parts, two with the managers and two with team members.
Interview questions [1]
Question 1
Describe a time you went beyond your line of duty.
Customer Service Representative applicants have rated the interview process at Turnitin with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Turnitin overall takes an average of 22 days.
Common stages of the interview process at Turnitin as a Customer Service Representative according to 1 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
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