I applied online. I interviewed at Turnitin (Oakland, CA) in Jan 2017
Interview
Applied through Linkedin got a call the following week. The lady on the phone was super courteous and easy to talk with. In-person interview seemed like they were caught off guard or they forgot about the interview. But they were still polite and attentive.
Interview questions [1]
Question 1
Please describe a hard customer service situation.
Product Support applicants have rated the interview process at Turnitin with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Turnitin as a Product Support according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
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