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      Twilio

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      Legal Counsel Interview

      Feb 2, 2018
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience

      Application

      I applied online. The process took 2 weeks. I interviewed at Twilio (San Francisco, CA) in Jan 2018

      Interview

      Ever make a restaurant reservation only to blow it off without canceling because, well, who cares anyway? Ever agree over Tinder to meet up for drinks, only to not bother showing up because, hey it's not like you know the person? Neither have I, but I bet the Twilio recruiters have! I applied online. A recruiter emails me asking if I'm available for an initial phone screen at a later date. We agree. After taking the time to prepare for the call, do my research, etc., the time for the call arrives. It's at *exactly* that minute the recruiter emails me that she "has a conflict" and asks for a time to reschedule the call a week later. I agree on a time, and we both confirm a new time & date via email. For the rescheduled call, I take time away from work to be available. I also do some new research, catch up on recent company news, scan their Twitter feed, blogs, etc. Sure, it's just a phone screen, but I like to be prepared. Surely the recruiter deserves that much respect, right? But guess what? The recruiter never calls. Thirty minutes later I email that perhaps there was a mixup, asking whether they wanted to (again) reschedule or have simply moved on - just to let me know. She never did respond to that email, or even acknowledge skipping the call (much less apologize). Later that night she sends me a canned email thanking me for my interest but that they've filled the position and will keep the resume on file. How unprofessional, lazy and what a waste of my time - twice. Dear recruiters: Candidates generally spend time to prepare for an interview, read up on the company, etc., *in addition* to setting aside time to participate in the call. Interview prep is generally not something we do for fun, but we do it anyway because - get this - we don't want to waste your time. Can you please reciprocate that? I would have appreciated Twilio simply letting me know that they are canceling the call in advance due to the position being filled. Heck, even an SMS would do - isn't that their bread and butter?! Management should train their recruiters to treat their candidates with a little more respect than you might treat an Applebee's reservation you're going to miss. This indifference is apparently a common theme at Twilio - just read the other reviews.

      Interview questions [1]

      Question 1

      Can you reschedule?
      Answer question
      15
      avatar
      Twilio response
      8y
      After thoroughly reviewing this situation, I can only offer my sincerest apologies. This was a highly unusual communication breakdown that was our fault entirely. Thank you very much for taking the time to alert us, as our team never wants to see this happen to another candidate. We hope you will consider interviewing at Twilio again and give us a chance to provide you with the first-class candidate experience we strive for.

      Other Legal Counsel Interview Reviews for Twilio

      Legal Counsel Interview

      Feb 7, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Twilio

      Interview

      Positive experience. Pleasant interviewers and very well structured interview process. Felt at ease during the interview and built a report to connect with each interviewer. Good type of questions, no stupid questions. Answered all my questions.

      Interview questions [1]

      Question 1

      Twilio Magic related questions and few other industry and competency related.
      Answer question

      Legal Counsel Interview

      Sep 18, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Twilio

      Interview

      Twilio reached out to me. The process for the first position I interviewed for was great. They went a different direction but they wanted to explore a fit for another position. That interview process for the second position was not good. I’m not sure how the interviewer could have made an informed determination. Only three questions were asked, two of which were relevant to the position. The interview took 18 of the scheduled 45 minutes. When I interview candidates I have a list of several questions I ask all candidates to try to eliminate bias. That was obviously not the approach in this case.

      Interview questions [1]

      Question 1

      Why are you looking to make a career move?
      Answer question

      Twilio interviews FAQs

      • Candidates applying for Legal Counsel roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Twilio overall takes an average of 25 days.
      • Common stages of the interview process at Twilio as a Legal Counsel according to 2 Glassdoor interviews include:

        Phone interview:  50%

        IQ intelligence test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(151) ;
        2. Account Executive(141) ;
        3. Technical Support Engineer(68) ;
        4. Senior Software Engineer(63) ;
        5. Sales Development Representative (SDR)(58) ;
        6. Enterprise Account Executive(31) ;
        7. Staff Software Engineer(30) ;
        8. Solutions Engineer(25) ;
        9. Manager(24) ;
        10. Sales(24) ;
        11. Product Manager(23) ;
        12. Talent Researcher(23) ;
        13. Recruiter(22) ;
        14. Software Engineer II(19) ;
        15. Product Operations Specialist(18) .


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      Jobs at Twilio

      2 jobs in United States
      Deal Desk Senior Analyst
      United States
      View job
      Security Compliance & Regulatory Affairs Analyst
      Remote
      ·
      $129K - $189K /yr
      (Employer provided)
      View job
      View all Legal Counsel Jobs