Interview process was lengthy. Beginning with a phone screen (30m) with the recruiter then a conversation with the hiring manager (30m). Then I interviewed with two peer managers from the team and a product manager (45m each). Finally a last interview with the hiring manager (45m). After that there was a final 15 minute call with the recruiter. I received a call the next week that they had selected a different candidate. While lengthy the process was as efficient as possible and all involved were professional. The culture seems really good and I'm sad I was not selected. The interviewers were asking good behavioral questions and were looking for answers to be in STAR format.

The hiring process is unnecessary long - Phone call with HR - zoom call with hiring - back to back with multiple team members - bar raiser with someone from company - zoom call with head of department I had an interview with hr and felt it was very rushed but decided to continue. Interview with hiring manager raised various flags: - They were extremely understaffed due to folks leaving. They have 5 reqs open in the team. - When asked about relationship building for team, manager spoke about one on ones but didn’t provide examples of how she built relationship for the team. - When asked about why she joined the firm, it was due to a former colleague being there and the good benefits She didn’t sound excited about the company or team at all.

The overall interview process was very lengthy and rather difficult. Every single person on the interview panel seemed very smart, humble and passionate about working at Twilio. The culture came across as supportive and inclusive.