I applied online. The process took 3 weeks. I interviewed at UCHealth in Feb 2016
Interview
Received a call to do an over the phone interview, which led to an in-person panel interview with 3 different departments. First, went over my resume and then continued on with all the basic interview questions. Make sure you bring plenty of copies of your resume to pass around.
Interview questions [1]
Question 1
How do you handle a difficult customer
Why do you want to work here?
Have you ever dealt with a difficult co-worker?
I participated in a video interview with a company representative, who asked several questions about my experience and qualifications. By the end of the call, she offered me the position.
It is the Standard questions that every interview has such as tell me about yourself, work experience, biggest challenge, and opportunities for improvement. They are usually in person and very easy to talk to.
I applied in-person. The process took 1 day. I interviewed at UCHealth (Colorado Springs, CO) in Sep 2021
Interview
The questions were pretty regular - "why do you want this job?" "can you give an example of a time where you had to resolve a difficult situation with a co-worker or client?"
I met with the clinic lead/manager on site and met the area manager via Microsoft Teams. Both asked questions.
Interview questions [1]
Question 1
"What do you do to take care of yourself?"
"Why do you want to work for UC Health?"
"What personality traits of yours would complement this role?"
"Can you give an example of resolving conflict with a co-worker?"
"How do you handle a situation where your co-worker doesn't communicate with you?"
"What are your strengths?"
"What are your weaknesses?"
Patient Access Representative applicants have rated the interview process at UCHealth with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 18 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at UCHealth overall takes an average of 31 days.
Common stages of the interview process at UCHealth as a Patient Access Representative according to 11 Glassdoor interviews include:
Group panel interview: 21%
Skills test: 21%
Phone interview: 21%
Drug test: 17%
Background check: 10%
Presentation: 7%
One on one interview: 3%
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