The interview process included first and second rounds focused on behavioral and experience-based questions. Most standard questions were covered, assessing past work, problem-solving skills, and overall fit for the role.
Interview questions [1]
Question 1
One key question they asked was about a time I handled a challenging situation at work, focusing on my problem-solving approach, decision-making process, and the impact of my actions
I applied online. The process took 4 weeks. I interviewed at UKG (Bracknell, England) in Aug 2023
Interview
4 Stage interview 1st - stage with HR 2nd - with EU hiring managers 3rd- Employees 4th- Hiring manager during the interview you are asked multiple questions scenario based and your employment history.
Interview questions [1]
Question 1
when have you experienced a challenging situation and how have you dealt with it?
I applied online. The process took 2 weeks. I interviewed at UKG in Mar 2022
Interview
Multiple screening calls with a recruiter, four back to back half hour long video interviews. Three were team managers and one was overall manager for that department. Friendly experience for sure!
Interview questions [1]
Question 1
Do you have any experience with software or people management support?
Product Support Specialist applicants have rated the interview process at UKG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Support Specialist roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Product Support Specialist according to 4 Glassdoor interviews include:
Phone interview: 38%
Background check: 25%
One on one interview: 13%
Group panel interview: 13%
Skills test: 13%
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