Fraud Investigator applicants have rated the interview process at USAA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
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First stage was a phone call with one Human Resources administrator then second stage was via zoom with two managers. Each step was around thirty minutes. The follow up between applying and each interview was only a few days.
Interview questions [1]
Question 1
How did you hear about us. What do you know about bank fraud.