Property Adjuster applicants have rated the interview process at USAA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Property Adjuster roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Property Adjuster according to 9 Glassdoor interviews include:
Phone interview: 21%
Drug test: 15%
One on one interview: 15%
Skills test: 15%
IQ intelligence test: 9%
Background check: 9%
Presentation: 6%
Personality test: 6%
Group panel interview: 6%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at USAA in Mar 2016
Interview
Phone interview and then in person interview with 3 people. Two of the people were via the phone so it was definitely less intimidating. Remember the names in case you get hired, you will work with at least one of them again
Interview questions [1]
Question 1
Explain a time where you had to deal with a tough customer
What's your biggest weakness
Where do you see yourself in 5 years
I applied online. The process took 1 week. I interviewed at USAA in Aug 2024
Interview
My first interview was with the recruiter - The recruiter asked about my claim experience as well as my experience with claim handling software. She also asked about how much my current company allows me to pay out without manager approval.
Second interview was with 2 hiring managers. Both were really great guys. Super chill and asked targeted questions regarding how I would deal with upset customers. The questions the hiring managers asked were STAR........Situation - Task - Action - Result
Interview questions [1]
Question 1
Explain how you have dealt with an upset customer.
I applied online. The process took 4 weeks. I interviewed at USAA
Interview
STAR interview method is used. Had a phone interview first that was followed by an in person interview. Make sure you come prepared with your own questions to ask about the position.
Very difficult a lot of questions asked based on STAR, scenarios based on experience and hypothetical
Situations, strengths and weaknesses. They asked a lot of questions in different ways to see how you would answer and if you would answer the same way. Thorough