Auto Claims Adjuster applicants have rated the interview process at USAA with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Auto Claims Adjuster roles take an average of 25 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Auto Claims Adjuster according to 17 Glassdoor interviews include:
Phone interview: 22%
Drug test: 16%
Skills test: 15%
One on one interview: 13%
Group panel interview: 11%
Background check: 9%
IQ intelligence test: 5%
Presentation: 4%
Personality test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at USAA in Oct 2015
Interview
After a phone interview, there was an in person interview with one of the managers. USAA asks a lot of situational interview questions and prefers the answers to be in the STAR format (situation, task, action, result).
Interview questions [1]
Question 1
Describe a time when you had to assist a difficult customer,
I applied online. I interviewed at USAA (Phoenix, AZ)
Interview
One phone interview, then an in-person interview. Was a nice easy process and area was very nice. All in all the process seemed streamlined and easy. Pretty much in and out
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in May 2023
Interview
I liked the interview process. I liked the recruiters. They are friendly and knowledgeable. They were there to help and make the process smooth as possible. USAA would be a great company to work for.
Interview questions [1]
Question 1
What was a difficult situation and how did you handle it
I applied online. The process took 3 weeks. I interviewed at USAA
Interview
Brief phone interview with a recruiter. Assessment test. In person interview after. Then the offer of employment was made. In person was two people interviewing asking behavioral questions and specific situational questions
Interview questions [1]
Question 1
Tell me about a time you worked together as a team?