I applied through college or university. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Nov 2012
Interview
Initial contact started at a career expo where instead of waiting at their booth they sought out candidates. From there after a brief chat over the companies mission I gave them my resume and was sent on my way. They then contacted me a few weeks later for the initial on-campus interviews.
The interview was with two IT managers and was primarily over my resume and three questions. One a mathematical logic question to test your reasoning, a second over a difficult situation I have had to deal with before between coworkers, and the last was a way to improve transportation within a company to eliminate the slowness of elevators.
After that interview I was contacted for an on-site interview at their headquarters. They arranged for lodging at an area hotel. At the hotel we had dinner with 3-4 IT managers where we were able to ask questions about the company in general and get to know them a bit better. The next day we took a limo-van to their building where we awaited to be interviewed. The interview was once again with two IT managers and generally the same question with different situations involved. After that we got a tiny tour of the local buildings and then we got an overall tour of their entire location. After that we finalized some paperwork and were sent back on our ways.
Interview questions [1]
Question 1
I did not find much of their interview process to be difficult. I guess the part that they would find difficult is that since I come from a military background I tend to not question the situation and just work to improve it.
Pretty standard, 3 questions for OA then an interview with the potential team. But the behavioral questions they asked were very specific and were not the general ones you would find online. Also the vibe depends on the people who you interview with.
Interview questions [1]
Question 1
If you were given a project without clear instructions, how would you approach it?
First round I received a technical coding assessment around a couple weeks after submission. Then next stage I got invited to a 15 minute phone screen. I got rejected after the phone screen.
I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Nov 2025
Interview
First round 3 easy LeetCode questions, second round phone call screener about generic eligibility, final interview via zoom by a panel of 2 managers. Final interview questions were generic behavioral questions and some code analysis.
4. [Look at this Java code; 2 basic classes, ~50 lines] What will happen when (line of code) runs? How can this program be improved? How would you implement error detection?
IT Intern applicants have rated the interview process at USAA with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for IT Intern roles take an average of 24 days to get hired, when considering 46 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a IT Intern according to 46 Glassdoor interviews include:
Skills test: 22%
Phone interview: 14%
Group panel interview: 14%
Background check: 14%
One on one interview: 14%
Personality test: 10%
Drug test: 8%
Presentation: 2%
Other: 1%
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