How long does it take to get hired as a Policy Service Advisor at USAA?

Candidates applying for Policy Service Advisor roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.

Where can I find USAA interview experiences by job title?

Claims Adjuster (295) ; Insurance Agent (201) ; Software Engineer (174) ; Director (121) ; Customer Service Representative (109) ; Auto Claims Adjuster (108) ; Insurance Professional (100) ; Member Service Representative (93) ; Financial Advisor (92) ; Auto Adjuster III (82) ; Senior Software Engineer (81) ; Manager (75) ; Financial Foundations Specialist (70) ; Insurance Sales Agent (62) ; Property Adjuster (58)

USAA Policy Service Advisor Interview Questions

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USAA

Engaged Employer

Policy Service Advisor Interview

Mar 29, 2013

Anonymous employee

Sacramento, CA

Jobs at USAA

12 jobs in United States

Benefits Advisor Lead - Leave Advisor

Senior Talent Sourcer

Member Relations Advisor Lead

Risk and Compliance Advisor Lead – Technology AI Risk Management

AVP, Service Operations & Business Engagement

USAA interviews FAQs

Candidates applying for Policy Service Advisor roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Policy Service Advisor according to 1 Glassdoor interviews include:
Background check: 14%
Group panel interview: 14%
IQ intelligence test: 14%
Phone interview: 14%
Drug test: 14%
Personality test: 14%
Skills test: 14%
Here are the most commonly searched roles for interview reports -
Claims Adjuster(295) ;
Insurance Agent(201) ;
Software Engineer(174) ;
Director(121) ;
Customer Service Representative(109) ;
Auto Claims Adjuster(108) ;
Insurance Professional(100) ;
Member Service Representative(93) ;
Financial Advisor(92) ;
Auto Adjuster III(82) ;
Senior Software Engineer(81) ;
Manager(75) ;
Financial Foundations Specialist(70) ;
Insurance Sales Agent(62) ;
Property Adjuster(58) .

Related searches: USAA reviews | USAA jobs | USAA salaries | USAA benefits | USAA conversations

USAA interviews USAA Policy Service Advisor interviews USAA interview

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Job searches

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USAA interviews FAQs

Candidates applying for Policy Service Advisor roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Policy Service Advisor according to 1 Glassdoor interviews include:
Background check: 14%
Group panel interview: 14%
IQ intelligence test: 14%
Phone interview: 14%
Drug test: 14%
Personality test: 14%
Skills test: 14%
Here are the most commonly searched roles for interview reports -
Claims Adjuster(295) ;
Insurance Agent(201) ;
Software Engineer(174) ;
Director(121) ;
Customer Service Representative(109) ;
Auto Claims Adjuster(108) ;
Insurance Professional(100) ;
Member Service Representative(93) ;
Financial Advisor(92) ;
Auto Adjuster III(82) ;
Senior Software Engineer(81) ;
Manager(75) ;
Financial Foundations Specialist(70) ;
Insurance Sales Agent(62) ;
Property Adjuster(58) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Policy Service Advisor Interview

Mar 29, 2013

Anonymous employee

Sacramento, CA

Accepted offer

Neutral experience

Average interview

Application

I applied online. The process took 3 weeks. I interviewed at USAA (Sacramento, CA)

Interview

Submit Resume 1st Phone interview/screening (if resume is accepted) Take a series of assesments at the local campus (if phone interview is successful) - Call Center simulation - Typing Test 2nd Phone Interview is set up (if you pass the assesments) In person interview at USAA (if you are successful in the 2nd phone interview) JOB OFFER

Interview questions [1]

Question 1

That's just it, the interview and the Job don't go hand-in-hand. Ask a LOT of questions about Call Center and Call times and ask to see the floor where you will be working!!! Pay attention to body language of the other employees!

Answer question

Jobs at USAA

12 jobs in United States

Benefits Advisor Lead - Leave Advisor

Senior Talent Sourcer

Member Relations Advisor Lead

Risk and Compliance Advisor Lead – Technology AI Risk Management

AVP, Service Operations & Business Engagement

View all Policy Service Advisor Jobs