Mortgage Specialist applicants have rated the interview process at USAA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Mortgage Specialist roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Mortgage Specialist according to 2 Glassdoor interviews include:
Skills test: 20%
Background check: 20%
Drug test: 20%
Phone interview: 20%
One on one interview: 10%
Personality test: 10%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in Apr 2009
Interview
Applied at a job fair and on line. Was contacted a few weeks later and interviewed on the phone and then in person. Took several tests based on a call center environment.
Interview questions [1]
Question 1
How would I react to a customer who got upset over something I said.
I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Jul 2012
Interview
They asked questions about multi tasking and ability to be around a lot of different people. Its real important to have personal stories about members of the military. If you have family members in the military mention that.