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      USAA

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      Auto Adjuster III Interview

      Feb 21, 2014
      Anonymous employee
      Chesapeake, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at USAA (Chesapeake, VA) in Jan 2013

      Interview

      This was a strenuous interview process, mostly because it was tedious and lengthy. After completing the screening I was contacted to complete an application and several online assessments to include a typing test. I was then invited to complete a telephone interview with a HR representative about three weeks later. At the completion of the telephone interview I was told that I would be a candidate for an in-person interview with two interviewers at the local campus where I would be employed. I was also to initiate the background screening. This is where the tedious task list begins. Due to this being a position where a license is require there are strict background checks to include drug screening, credit check, fingerprinting, etc. Be prepared to pay for a notary for documentation and fingerprinting by the state police. You may have to provide W2's for any previous employers who are no longer in business. This interview process was very detailed with the background screening, however the interview questions were very straight forward and traditional based on your background, why you want to work for this employer, employment consistency and why you left former employers or want to leave. I completed the application in November, had the telephone interview in December, group interview was in January and received an offer the end of the month. The training date is most likely on the job posting.

      Interview questions [1]

      Question 1

      Give an example of a time when you had to deliver bad news to a client. Where do you see yourself in the company within five years?
      1 Answer
      3

      Other Auto Adjuster III Interview Reviews for USAA

      Auto Adjuster III Interview

      Jan 14, 2023
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through college or university. The process took 4 weeks. I interviewed at USAA (Phoenix, AZ) in Aug 2022

      Interview

      Takes a long time to even get your interview set up as they take long to review stuff didn’t like it nor the website because it’s not set up good

      Interview questions [1]

      Question 1

      What made you apply for this position?
      1 Answer

      Auto Adjuster III Interview

      Jul 15, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at USAA

      Interview

      Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.

      Interview questions [1]

      Question 1

      Tell us a time when you gave or witnessed great customer service
      Answer question

      Auto Adjuster III Interview

      Apr 16, 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA

      Interview

      Applied online Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions I was called about 2 days later for job offer

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with a difficult customer
      Answer question

      USAA interviews FAQs

      • Auto Adjuster III applicants have rated the interview process at USAA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Auto Adjuster III roles take an average of 46 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
      • Common stages of the interview process at USAA as a Auto Adjuster III according to 17 Glassdoor interviews include:

        Phone interview:  20%

        Drug test:  17%

        Background check:  15%

        Skills test:  14%

        Personality test:  12%

        One on one interview:  11%

        Group panel interview:  9%

        IQ intelligence test:  2%

        Presentation:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Claims Adjuster(294) ;
        2. Insurance Agent(201) ;
        3. Software Engineer(174) ;
        4. Director(121) ;
        5. Customer Service Representative(109) ;
        6. Auto Claims Adjuster(108) ;
        7. Insurance Professional(100) ;
        8. Member Service Representative(93) ;
        9. Financial Advisor(92) ;
        10. Auto Adjuster III(82) ;
        11. Senior Software Engineer(81) ;
        12. Manager(75) ;
        13. Financial Foundations Specialist(70) ;
        14. Insurance Sales Agent(62) ;
        15. Property Adjuster(58) .


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      Jobs at USAA

      61 jobs in United States
      P&C Analytics Product Development Manager (Auto Telematics)
      San Antonio, TX
      ·
      $114K - $218K /yr
      (Employer provided)
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      Claims Auto Adjuster - Non Injury
      Colorado Springs, CO
      ·
      $53K - $89K /yr
      (Employer provided)
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      Auto Appraiser - Photo
      Sacramento, CA
      ·
      $58K - $104K /yr
      (Employer provided)
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      Property Claims Adjuster Specialist - Field
      Columbus, OH
      ·
      $70K - $134K /yr
      (Employer provided)
      View job
      Manager, Claims Operations - Property CAT Team
      Tampa, FL
      ·
      $103K - $186K /yr
      (Employer provided)
      View job
      View all Auto Adjuster III Jobs