Financial Foundation Associate applicants have rated the interview process at USAA with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Financial Foundation Associate roles take an average of 21 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Financial Foundation Associate according to 45 Glassdoor interviews include:
Phone interview: 19%
Drug test: 17%
Background check: 17%
Skills test: 14%
One on one interview: 13%
Personality test: 11%
Group panel interview: 6%
IQ intelligence test: 1%
Other: 0%
Presentation: 0%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 days. I interviewed at USAA (Tampa, FL) in Mar 2014
Interview
After applying online at usaa.com, I was directed to complete two follow-on assessments. After passing the assessments online, I was contacted by a recruiter via phone who asked more sales-related questions about my sales history. After that interview with the recruiter, another phone interview was set up with a hiring manager to conduct another interview.
Interview questions [1]
Question 1
They mostly just asked sales experience related questions, about experience with up-selling and cross-selling products.
I applied online. The process took 1 week. I interviewed at USAA (Tempe, AZ)
Interview
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
I applied online. I interviewed at USAA (Tampa, FL)
Interview
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Interview questions [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in Jan 2016
Interview
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Interview questions [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?