Auto Adjuster III applicants have rated the interview process at USAA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 65.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Auto Adjuster III roles take an average of 46 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at USAA overall takes an average of 29 days.
Common stages of the interview process at USAA as a Auto Adjuster III according to 17 Glassdoor interviews include:
Phone interview: 20%
Drug test: 17%
Background check: 15%
Skills test: 14%
Personality test: 12%
One on one interview: 11%
Group panel interview: 9%
IQ intelligence test: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at USAA (Chesapeake, VA) in Aug 2015
Interview
The interview was straight forward but well detailed with an extensive background check and drug test. I did a typing test online, then a phone screening interview, extensive background check, drug test and then 1:1 interview. After I did all that, I was told the training class I was supposed to resume with, was full for the period. I was later called after 3mths ( I re-applied though but no repeat interview). I accepted the offer. Awesome benefits. For the 1:1 interview, you have to be very familiar with the job description of the position you are applying for. As you answer the questions, one of the two interviewers will be typing your answers, so you have to be accurate and be confident.
Interview questions [1]
Question 1
Basic interview question especially about your previous jobs and what you know about the position you are applying for.
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Interview questions [1]
Question 1
Tell us a time when you gave or witnessed great customer service
I applied online. The process took 2 weeks. I interviewed at USAA
Interview
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer