USAA Property Claim Adjuster III interview questions

I've applied to USAA a few times. All other times I wasn't even given an assessment. This past time I was referred by a current employee, applied, got an assessment request about a week later, a phone interview request the next day, and an in person interview request whilst on the phone for the following Monday. After that I heard nothing. No emails, no calls. I was told the start date and still did not receive an offer or rejection a week out. It was incredibly unprofessional, in my mind.

I had a phone interview and in-person interview with managers. I was selected for a background and drug screen. I was specifically advised that as long as I cleared the background and drug screen I would get an offer. The background took close to one month. In the end I received a group email, including me and eleven other potential hires, stating that we had all cleared the background check but the upcoming training class we had interviewed for was filled, and if a spot opened up I would be notified, or they would contact me for the next start date. I thought the group email was very unprofessional. I now have access to the other eleven candidates' emails, and obviously, their identities. If you apply, keep looking for another job.